I checked in at the desk and asked if there were any complimentary upgrades available. She placed the $40 on the counter (as almost all do) and said she would try. She made a call and made it sound like I was getting an upgraded Stay Well suite with extra amenities, but it wound up being the same room I booked without even a water view. She said if we had only stayed one night, it would be a suite upgrade, but she couldn’t do it the whole weekend—$40 down the drain.
